Privacy Policy

PHS HAIRSCIENCE takes our site users' privacy seriously.

Please read the following to understand more about our privacy policy.

1. Information Collection and Use

PHSHAIRSCIENCE.com collects personal information, if you use one of several services:

1.1 Becoming a registered user

In order to register, you need to share some personal information, such as your name and email address. You do not have to be a registered user to visit the website. But, you will have to register if you want to place orders or make full use of our services. Once you register, you will have an account with PHS HAIRSCIENCE™ and a password to access that account. You may never use another person's account without permission and you may not use anyone else's password. You should keep your registration current and complete. You are responsible for maintaining the confidentiality of your account and password. Please also let us know if there is any unauthorized use of your account or password. We recommend that you always log out from your account at the end of a session with us to prevent other people from accessing your account without your permission.

1.2 Making a purchase

When making a purchase at PHSHAIRSCIENCE.com, you are required to supply a billing address, phone number, address, and credit card information. By making a purchase, you become a registered user of PHSHAIRSCIENCE.com. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses in the My Account - Profile page. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account-Profile page and following the instructions. You can access this section using your registration password. By making a purchase, you agree to receiving news and marketing updates from PHS Hairscience.

1.3 Our services

We have a number of ways to hear your opinions and feedback. We like to answer your questions. We offer several services and this Privacy and Security Policy will govern your use of those services. If you want to use any of these services, you will become a registered user (if you aren't already one) and any personal information you submit will become part of your profile, as maintained by PHS HAIRSCIENCE. Please review our terms and conditions for the website because they explain the way you can participate in our services in more detail.

1.4 Public Information

Please note that if you choose to share information about yourself in an open format, such as through a Third Party website like Facebook or Twitter or in any user-generated content elements of our own website, we consider that information to be public information - and not personal information. PHS HAIRSCIENCE uses information for the following general purposes: to better understand our users' profiles & needs, fulfill your requests for products and services, improve our services, conduct research, contact you to inform you of promotions from PHS HAIRSCIENCE and our 3rd party advertisers.

2. Information Sharing and Disclosure

PHS HAIRSCIENCE will comply to subpoenas, court orders, or legal process from authorities investigating any alleged offence, misdeeds and/or abuse or for the purposes of taking legal action against any users for breach of the Terms & Conditions, or to establish or exercise our legal rights or defend against legal claims.

3. Use of Cookies

PHS HAIRSCIENCE uses "cookies", where a small data file is sent to your browser to store and track information regarding you when you enter our web site. The cookie is used to track information such as frequency of website visit and duration of visit and web pages visited. This is to allow us to understand our web traffic better and pave way for our future site improvement. While this cookie can tell us when you enter our web site and which web pages you visit, it cannot read data off your hard disk.

4. Confidentiality & Security

We have limit access to personal information about you to a small number of our employees who we believe reasonably need to come into contact with that information to provide products or services to you.

Our site hosting provider is also bounded by a legal contract to assist us to protect your personal information. We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. For example, we cannot ensure the security of your data during transmission to us or the security of your data on an iPhone (or other telephone device that can use iPhone applications) or on your Twitter page or on another computer. This reality is true of all Internet or data transmission use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk. Nonetheless, we may release personal information about you if we are required to disclose such information by the order of a government authority or a court or tribunal of competent jurisdiction, or pursuant to any act, statute, law, or regulation but only for the purpose of such disclosure and to the extent so required to be disclosed.

5. Privacy Policy Changes

PHS HAIRSCIENCE may update this policy from time to time in view of market needs. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website.

This privacy policy is last updated on 20 July 2014.

This privacy policy sets out how PHS HAIRSCIENCE E-Store uses and protects any information that you give PHS HAIRSCIENCE E-Store when you use this website. PHS HAIRSCIENCE E-Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. PHS HAIRSCIENCE E-Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

WHAT WE COLLECT

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • For the exhaustive list of cookies we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Revamp International Pte Ltd 140 Paya Lebar Building #08-04/05 Singapore 409015.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Should you not wish to receive marketing information, relevant news and updates from PHS HAIRSCIENCE, kindly email us at support@phshairscience.com and we will remove you from our mailing list.

LIST OF COOKIES WE COLLECT

COOKIE NAME COOKIE DESCRIPTION
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, which allows displaying pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO-CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you a have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.